Tiếng ViệtDuring the construction and operation of solar power systems for two recent projects, Han Young and Nam Kim, INS Energy has conducted a comprehensive review and reassessment of its entire workflow to identify and address outstanding issues. The objective extends beyond resolving immediate incidents; it represents a critical step toward enhancing operational quality, standardizing procedures, and strengthening the capabilities of our teams across the board.
Proactive Project Oversight: INS Energy Leaves No Detail Overlooked
For any project, whether completed or ongoing, maintaining a rigorous monitoring rhythm is an essential component of the corporate responsibility our team is committed to. This is because each project is not merely a product of engineering and technology but also a direct reflection of INS Energy’s service quality, professionalism, and reputation in the market.
During the operational phases of recent projects like Han Young and Nam Kim, our specialized departments noted several emerging issues related to technical implementation and supervision. Even before final acceptance, signs of potential instability were promptly identified, demonstrating the team’s dedication to close project oversight. In line with this, the INS Energy team continuously reviews and proactively detects and resolves imperfections before project handover.
The practice of regularly updating the operational status of all deployed systems is fundamental to ensuring that no detail affecting the final quality is missed. Every piece of feedback and every minor technical incident is treated with seriousness and integrated into our improvement process. Through this, our team not only devises immediate corrective actions but also prevents the recurrence of similar issues in future projects.
Restructuring Processes and Enhancing Overall Service Quality
More importantly, after each review, the company does not stop at incident resolution. We take a holistic view to introduce organizational and operational improvements. The Board of Directors has acknowledged numerous proposals from various departments—from the technical and supervision teams to after-sales support—aimed at refining key stages of our workflow.
Among the proposals submitted and considered are:
- Recruiting additional personnel to meet the increasing workload of new projects.
- Organizing advanced training to enhance practical, hands-on experience, particularly for technical and on-site supervision roles.
- Reviewing and standardizing work processes, including initial information intake, advising clients on the structural suitability of factory roofs for solar systems, technical design, construction deployment, installation supervision, and post-handover operational monitoring.
These are not just technical adjustments; they reflect a concerted effort to build a more transparent and synchronized operational system across all departments. All initiatives are directed toward the ultimate goal: elevating the quality of our pre-sales, in-sales, and after-sales services and delivering long-term value to our clients.
In the energy sector—an industry that demands high precision, absolute safety, and long-term operational stability—every small detail can make a significant difference. Therefore, by proactively reflecting, courageously confronting limitations, and boldly innovating, INS Energy continues to maintain the trust of its clients and affirm its position in the market.